Frequently Asked Questions

Can I change the email address associated with my Nanu.exchange account?
You cannot change the email address that was used to create your account at the time of registration. If you are no longer able to access the email account ...
Seg, 22 Out, 2018 at 9:26 PM
I lost access to my 2FA device. How can I now access my account?
Don’t have a back up code/recovery key? If you do not have a backup of your 16 digit key, please open a support ticket at Nanu.exchange Support for assistance.
Seg, 22 Out, 2018 at 9:30 PM